Outlook Crash USP10.dll

Few days ago I got an user reporting his outlook keep crashing on start up.
even with safe mode.

The screenshot:
outlook_crash\

After doing some research and help from my co-worker.
It is a bug, and will have to remove some Chinese fonts like 全真楷書

so simply remove \\computer\c$\Windows\Fonts\AVKV.TTF and \\computer\c$\Windows\Fonts\AVKV_0.TTF
and ask user to restart the computer … problem fixed 🙂

Fix Windows 7 load with temp profile problem

Got some users have problem with Win 7 load with temp profile while they login
using their domain user account.

this is how i fix the problem

1. login windows using account has load temp profile problem.
2. go to Registry “HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList”
temp_profile
Look for the profile with the “.bak”. This is the CORRECT old profile.
Rename the profile that does not have “.bak”(profile with the same name but without .bak at end) by adding “_new” to the end.
3. after rename the profile, logout user and use admin privilege to delete TEMP profile folder under User folder.
4. User login again

should fix the problem